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Thursday, April 18 • 10:30am - 11:30am
Outcome Measurement in Public and Academic Libraries: The Project Outcome Model

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Project Outcome (www.projectoutcome.org) is a free online toolkit designed to help libraries understand and communicate the impact of their programs and services. It now includes toolkits for both public and academic libraries. It provides simple surveys for measuring and analyzing learning outcomes in four areas – knowledge, confidence, application, and awareness. Project Outcome provides both public and academic libraries the means to gather evidence of the learning outcomes of their programs and services and to use that data as the basis for improvements and advocacy.

avatar for Sara Goek

Sara Goek

Program Manager, ACRL
avatar for Emily Plagman

Emily Plagman

Project Manager, Project Outcome, Public Library Association
Emily Plagman is the Project Manager for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, overseeing its development and implementation. Prior to joining PLA, Emily worked as a project manager, at the Chicago Metropolitan... Read More →

Thursday April 18, 2019 10:30am - 11:30am CDT
Reception Hall